Price€520
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Length Time Prerequisites
10 -12 weeks 4 – 6 hrs/week None

Overview

Technical writing is a fast-growing discipline worldwide. It uses many media platforms and adopts various technology and tool advancements to provide information to a target audience. It is not journalistic writing or expressive writing. Instead it is designed to inform or instruct a non-expert about technical or specialized topics in a simple way with a specific goal in mind.

This is a 12-week online course that provides a thorough grounding in technical writing principles and styles appropriate to the end user. It presents key techniques that define high quality technical writing and includes an overview of modern tools, technologies and methods for creating effective technical documents.

The course content is suitable for beginners. It is also for those who are familiar with technical writing but want to gain a more formal and structured grounding. Technical writers who want to update their skills to include more advanced methods and technologies will benefit from this course.

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Syllabus

MODULE 1


Introduction to Technical Writing

On successful completion of this module, participants will be able to:

  • Understand what a technical writer does
  • Identify the key technical writing skills required for success in the field
  • Discuss the characteristics of a technical document
  • Understand the measures of excellence in technical writing

MODULE 2


Planning the Document

On successful completion of this module, participants will be able to:

  • Discuss the importance of planning in any documentation project
  • Understand the developmental process
  • Identify and design the key components of a project plan including outlining, storyboarding, writing, editing, visual content, reviewing etc
  • Understand and execute the process of researching and information gathering
  • Know the importance of organizing information and outlining the document

MODULE 3


Drafting & Writing the Document

On successful completion of this module, participants will be able to:

  • Understand the importance of audience analysis
  • Develop coherent documents
  • Understand and apply the communication KISS principal
  • Write effective sentences
  • Avoid standard errors in punctuation and grammar
  • Understand and assemble a style guide for a documentation project

MODULE 4


Structuring and Designing Documents

On successful completion of this module, participants will be able to:

  • Assess the impact of using a template versus a structured authoring approach to document production
  • Understand topic based writing
  • Describe the main technologies involved in technical writing such as XML, DITA, DTD, XSLT, style sheets etc.
  • Distinguish and utilise content categories – interface, reference, conceptual and procedural information
  • Comprehend single sourcing and content reuse
  • Produce task-oriented information

MODULE 5


Using Multimedia

On successful completion of this module, participants will be able to:

  • Describe the principles underpinning multimedia design
  • Distinguish between different graphic file types and file formats
  • Know how to place graphics within content
  • Outline the difference between linking and embedding content
  • Evaluate, design and develop different types of rich media content that can be used in a documentation project

MODULE 6


Reviewing Documents

On successful completion of this module, participants will be able to:

  • Understand the importance of reviews
  • Know the difference between an editor and a proofreader
  • Be familiar with the editing process in action
  • Distinguish between different types of editing
  • Make changes to both hard and on-screen copy

MODULE 7


Writing Collaboratively

On successful completion of this module, participants will be able to:

  • Understand the advantages and disadvantages of writing collaboratively
  • Identify the characteristics of different levels of collaborative writing
  • Identify critical success factors for successful collaborative writing